Terms of Use

Last updated: September 2026

These Terms of Use (“Terms”) govern your use of the Motab3a mobile application (the “App”), a platform that connects fitness coaches and trainees. By creating an account or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. Eligibility & Accounts

• You must be old enough to form a binding contract in your jurisdiction (or have guardian consent).
• You are responsible for keeping your login credentials secure and for all activity under your account.
• You agree to provide accurate information and keep it up to date.

2. The Service

Motab3a connects fitness coaches and trainees. Coaches create workout and meal plans and communicate with their trainees; trainees log workouts and meals and track progress. Coaches are independent parties, not employees of Motab3a, and we do not endorse or guarantee any coach, plan, or result.

3. Not Medical Advice

The App, including any calorie or macro estimates and any content from coaches or the in-app assistant, is provided for general fitness and informational purposes only and is not medical, nutritional, or professional health advice. Always consult a qualified healthcare professional before starting any exercise or diet program. You use the App and follow any plan at your own risk.

4. Coach Subscriptions and Payments

The App is free of charge for trainees. No feature of the App is sold to trainees, and no purchase of any kind can be made inside the App. Any fee a trainee pays a coach is arranged directly between them, outside Motab3a.

Plans. Coaches subscribe to a plan that sets the maximum number of active trainees they can coach (15, 50, 100 or 250). Every plan includes every feature. Accounts above 250 trainees are agreed individually in writing. Current prices are on our pricing page.

Purchase and payment. Subscriptions are bought only on the coach website (coach.motab3a.online/billing), for 1, 3, 6 or 12 months, and paid through our payment processor, Paymob, by card, mobile wallet or cash at a kiosk outlet. Prices are in Egyptian pounds; if VAT applies it is added at checkout and shown before you pay. We never receive or store your full card details.

Free trial. New coach accounts get a 30-day free trial. A plan bought during the trial starts when the trial ends.

Renewal. A plan does not renew unless you turn on auto-renew, which is optional and card-only. We email you before each automatic renewal, and you can turn it off at any time from the billing page, effective for the next renewal.

Changing plan. A plan change starts on the day you make it. The unused value of your current period is credited against the new plan; credit beyond the new plan's price is forfeited, as shown to you before you confirm. You cannot choose a plan smaller than your number of active trainees.

Refunds. Payments are non-refundable except as set out in our refund & exchange policy. How and when the service is delivered is described in our service delivery policy.

Late payment. If a period ends without renewal, the account keeps working for 7 days and is then paused until renewed. Paused accounts keep all their data.

5. User-Generated Content

The App lets you create content such as reviews, chat messages, profile details, and uploaded photos, videos, and voice notes (“Content”). You retain ownership of your Content and grant us a worldwide, non-exclusive, royalty-free license to host, store, and display it solely to operate the App.

6. Reporting, Blocking & Moderation

• You can report objectionable Content or users from within the App (on reviews, coach profiles, and conversations) or by emailing support@motab3a.online.
• You can block a coach so their content is hidden from you.
• We review reports and may remove Content and suspend or terminate accounts that violate these Terms, and we aim to act on reports of objectionable Content promptly, typically within 24 hours.

7. Acceptable Use

You agree not to misuse the App, including by attempting to access data you are not authorized to access, interfering with the service, reverse-engineering it, or using it to violate any law or the rights of others.

8. Termination

You may stop using the App and delete your account at any time from Settings. We may suspend or terminate your access if you violate these Terms or to protect the service or other users.

9. Disclaimers & Limitation of Liability

The App is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages, or for any loss arising from your use of the App or reliance on any Content or coach.

10. Governing Law & Contact

These Terms are governed by the laws of the Arab Republic of Egypt.
Contact: support@motab3a.online
Abdelmohsen Elsayed Abdelmohsen Abdelhady, 1 Fatma El-Zahraa St., off Moasaset Al Zakat St, Cairo, Egypt.